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There are many new people entering the portrait industry field. Some come from previous business backgrouonds, others are stay at home mom doing a little work on the side. The latter is exactly how Wicker By Design started. My wife, Susan, sent the kids to child half the day and she restored wicker in the Raleigh -Durham- Chapel Hill area of central North Carolina. Meanwhile, I (Thad) work at an economic development credit union that serve lower income families. You can read more about our early years by click on "About Wicker By Design and Photography Props". So, one Susan's experience's mirrors that of thousands of young mothers out there right now who are doing photography. Susan even drew Thad into the trade shows (yum yum good food) and the web page. Over the years, we have come to rely on the advice of online electronic advice letters, trade aphorisms and other war stories as we sell our photography props. We offer them now for your reactions: 1) Never put someone else in charge of the books. If you are too large and need the help, you need dual controls, e.g. one person counts the cash and another person take the cash to the back. Somewhere I have read that a tremendous percentage of small bankruptcies occur because of employee theft or embezzlement. A friend of ours took a loss because the lady who prepared the bank deposit also took it to the bank. It took a while for our friend to discover the person was swiping the cash. 2) Many have said eight contacts makes the sale, a contact being a call, a letter, post card, trade encounter, drinks at the bar. We certainly experience that in sell photo studio props. 3) One that I love addresses marketing: "The genius of marketing is...ready...fire ....aim." The underlying thought is that as long as you don't play all you cards, getting something out there gives an infinite riches of corrective data to make the next "ready fire aim" not only more marketable but it also gives more data to improve. For example, when we first produced our window set prop, we received a lot of feedback from photographers about changing the base, the depth of the window panes, the placement of the translucent fabric and making the window so that it can easily lifted out of a slot. 4) On employees, it has been said that you can teach a nice person how to be competent but you cannot teach a competent person how to be nice. You could substitute "nice" with the word "service" and get the same thought. Having managed nearly 100 people in 25 years, I think it's true. 5) Here one that can be attributed to a specific person. Ben Bradley, now retired Senior Editor of the Washington Post, was once ask what his secret of management was. His reply: "Figure out how to keep the top third of you employees, fire the bottom third and grow the middle into being top third producers." 6) As a manager, ALWAYS praise in public; criticize in private. 7) When I hire at the credit union, I place a huge premium on managerial references. I like to be able to talk to at least three managers. Personal references are cute but offer of meagre value. When your applicant that is a winner, the managerial reference givers are usually quick to reply, enthusiastic, e.g. "I would l hire them again in a heartbeat". You will rarely receive a flat out negative reference; it will more lackluster. Look for winners! 8) Finally, I have to give credit for this one to my boss Martin Eakes at Self-Help Credit Union where he won a McAurther Genius award for his work. One of his favorites is that "in the long run persistent honey always gets you more than occasional vinegar." |